Quality policy
Safe, professional pest control with clear advice and consideration for your property.
A high standard of service, from the first conversation.
Our aim is to be a trusted pest control company across Blackpool and the North West, delivering safe, high-quality service, advice and support for residential and commercial customers.
This policy sets out the principles that guide how Beetle Juice Pest Solutions works with customers, plans work and continues to improve.
A personal point of contact.
Have a question about our service or a concern you would like to discuss? Speak to Chris directly.
Call 0800 222 9952beetlejuicepestsolutions@gmail.comOur commitments.
Safe, effective service
Provide a prompt, safe and effective pest control service, with the approach suited to the pest, property and circumstances.
Courtesy and consideration
Be polite, courteous and considerate of our customers’ needs, premises and reputation.
Customer expectations
Work to meet, and wherever possible exceed, our customers’ expectations through the quality of our advice and service.
Legal requirements and good practice
Comply with applicable legal requirements and follow industry best practice.
Integrated pest management
Use an integrated pest management approach, combining identification, prevention and appropriate control to help protect the environment and reduce risks to non-target species.
Clear, professional advice
Communicate clearly and provide professional written and verbal advice, explaining the proposed work and answering customers’ questions.
Competence and continued learning
Maintain the competence, training and support needed for the work we undertake, relevant professional accreditations and current industry and legal requirements.
Health and safety information
Provide relevant health and safety information about the products we use on request, alongside any site-specific precautions and advice.
Community and environmental responsibility
Where possible, support local businesses and our community, and look for practical ways to reduce our carbon footprint and environmental impact.
Responding to concerns
Respond positively to complaints, listen carefully to concerns and do all we reasonably can to resolve issues promptly.
Chris JohnsonManaging Director · Beetle Juice Pest Solutions
Learn more about Chris, his experience and the work we do.
About Beetle Juice
